The Facilities Manager is under the direction of the Chairman/CEO and is responsible for planning, communicating and facilitating the following: preventive maintenance, repairs, improvements, renovation, new construction, presentation of all buildings and grounds and housekeeping for all county facilities and properties.
Provides leadership and direction for the cleaning and maintenance of all county facilities. Manages the completion of capital projects. Challenges encountered in the position are highly varied, complex, and often non-recurring, which requires collaborative and creative methods to derive resolutions, with the potential need to create new concepts and approaches.
The Facilities Manager must be very perceptive of their surroundings and have the ability to identify the aspects of a facility that need immediate attention and which should be serviced soon. The Facilities Manager listens to the needs of each building’s occupants and completes their work with comfort and convenience in mind. The Facilities Manager has a strong sense of urgency, doesn’t put off tasks, and takes initiative to resolve issues as quickly as possible. They are excellent at delegating tasks to others and scheduling multiple types of services according to the county’s operations budget.
Reliance on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.
- Plan, organize and direct the activities of facilities by prioritizing, assigning, and following up on job assignments with facilities staff, and through the management of third-party contractors to ensure the operation and maintenance of all facilities and utility systems
- Assist with the development and maintenance of various capital, construction, and operational budgets
- Plan, estimate, execute and manage various projects through outside contractors, as well as current staff
- Management of personnel within the department
- Organizing work orders and staff to perform the required requests in an efficient manner
- Work with elected officials and departments regarding all major and minor facilities repairs
- Prepare for emergency response from all areas within Facilities Management
- Assist in the development, coordination, and maintenance of the facilities master plan
- Monitor and manage facilities budget
- Assist in the planning and guidance on the design, construction, and renovations of facility projects
- Determine optimal efficiencies for completing individual projects including estimating material costs and determining the materials, labor needs, and impact on facilities
- Assure an aesthetically pleasing campus through the management and oversight of institutional grounds, horticulture, and custodial
- Responsible for leading the staff, hiring qualified personnel, ensuring proper training, performance monitoring, the establishment of job standards and effectively evaluating staff performance
- Routinely inspect building, grounds, equipment, and operating systems to determine cleanliness, maintenance, and repair needs
- Ensure compliance with regulatory obligations concerning health, safety, and building codes
- Identify and develop strategies in which the county can repurpose space for maximum utilization
- Collaborate with the Commissioner’s Office on written proposals for all building and ground maintenance service contracts and other maintenance services such as HVAC, elevators, generators, pest control, and other contract services
- Handle sensitive information in a confidential manner
- Manage multiple projects/tasks
- Attend Safety Meetings
- Develop and maintain a filing system on each facility location
- Perform research and retrieve information from databases and other resources
- Preparation of reports
- Greet all visitors and employees with a positive and helpful attitude
- Ability to work a flexible schedule, including manager on duty role and on-call response for building emergencies, and county emergency response as needed
- Other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.
EDUCATION AND EXPERIENCE
- High school diploma or GED
- Must be at least 21 years of age
- Prefer a valid Class B CDL driver’s license
- At least ten (10) years of facilities maintenance experience with a minimum of five (5) years being in a supervisory/management role
SKILLS AND ABILITIES
- Demonstrate leadership
- Maintain credibility and trust
- Collaborate and build relationships to drive positive results
- Professional dress and mannerism at all times
- Excellent written and verbal skills
- Exceptional organizational skills and impeccable attention to detail
- Excellent time management skills
- Excellent customer service skills
- Ability to multitask
- Ability to communicate professionally and courteously with the general public
- Able to maintain a high level of integrity and discretion in handling confidential information
- Ability to contribute positively as part of a team, helping with various tasks as required
- Competency with Google Suites
- Experience with administrative procedures
LANGUAGE SKILLS: Must be able to communicate effectively (orally and written), possess excellent presentation skills, and ability to lead discussions and meetings.
MATHEMATICAL SKILLS: Basic knowledge of math skills.
REASONING ABILITY: Must be able to analyze data, determine trends and apply the results. Ability to anticipate reactions from the public, elected officials, business community, and governmental agencies in order to manage various situations.
A Facilities Manager uses many soft skills and industry knowledge to maintain the county properties they oversee, including:
- Advanced mechanical skills and knowledge of plumbing, HVAC and other building systems
- Proficiency with repair tools and repair techniques
- Great time management, organization and prioritization abilities
- Keen attention to detail and efficient problem-solving skills
- Ability to lift heavy equipment and comfortable standing or walking for long periods of time
CERTIFICATES, LICENSES, REGISTRATIONS
- Must maintain a valid Class B CDL driver’s license
These physical demands are representative of the physical requirements for an employee to successfully perform the essential functions of the Facilities Manager job. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions of this job.
While performing the responsibilities of the job, the employee is required to stand, walk, sit, climb, bend, crouch, and twist to perform such tasks as (EXAMPLES LISTED)
- Observing the worksite and work duties of others
- Walking around the work site
- Lifting supplies, equipment, and files
- Sitting at a desk or in meetings
- Reaching for objects
- Kneeling, bending, or crouching to file or to retrieve objects from lower shelves or the ground
- Pushing and pulling file drawers or tables and chairs
- Climbing stairs
- Twisting from computer to phone
- Hand and foot dexterity is required to operate office equipment and paperwork
- Hearing and speech is necessary to communicate with customers and co-workers in person and by telephone
- Good vision is required for all functions
- This position must be able to lift 45 pounds occasionally
While performing the duties of this job, the employee is usually exposed to a noise level that is low to moderate. Only 25% of the work is performed in a controlled office environment with regulated heating and air conditioning.
Physical hazards may include those associated with working in a public environment.
STANDARDS FOR MEASURING PERFORMANCE
- Maintain Confidentiality, Credibility and Trust
- Successful development and implementation of objectives; continuous growth in service provided
- Ability to work alone or with a team
- Appropriate and positive interaction with staff, management, volunteers, community groups, professional associates and private citizens
- The accomplishment of job functions in an effective and timely manner
- Proficiency in oral and written communication
- Effectiveness in establishing priorities, working on multiple assignments and concurrent projects
- Exercise of sound judgment in the absence of specific guidelines
- Demonstrated ability to thoroughly analyze problems; to meet demanding and changing deadlines in spite of interruptions
- Compliance with established policies and procedures.
- Ability to work alone or with a team