Georgia DRIVES System Upgrade to Impact Motor Vehicle Registration Services in Walker County and Other Communities

Rock Spring, GA – The Georgia Department of Revenue (DOR) will begin a system upgrade to the state’s DRIVES system (Driver Record and Integrated Vehicle Enterprise System) later this month to improve efficiency and reduce operational costs.

Vehicle registration and titling services, including e-Services and tag renewal kiosks, will be unavailable from Thursday, December 30, 2021 at 12:00 p.m. through Monday, January 3, 2022, due to the upgrade. Vehicle owners with expiration dates in late December and early January are encouraged to renew prior to December 30 to avoid delays.

What to expect: Thursday, December 30, 2021 at 12:00 p.m. through January 3, 2022:

  • County Tag Offices and the Georgia DOR Motor Vehicle Division will be unable to process transactions.
  • All online motor vehicle related services, including online tag renewal services, will be unavailable.
  • Motor Vehicle Self Service Kiosks will be unavailable.

How will this impact Georgia motor vehicle owners and drivers?

  • Customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Thursday, December 30, 2021 at 12:00 p.m.
  • Dealers will be able to initiate electronic title and registration (ETR) transactions and issue emergency temporary operating permits (TOPs) over New Year’s weekend.
  • Law enforcement will still have access to motor vehicle records.

Walker County Government offices will be closed January 3, 2022 in observance of the New Year’s holiday. Walker County Tag and Tax offices in Fairview and Rock Spring will reopen January 4, 2022 at 8:00 a.m.

Please visit our county tag website at walkercountytax.com for more information on upcoming scheduling changes.

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