Walker County Tag Office Announces New Online Services Portal is Up and Running

Rock Spring, GA – Over Memorial Day weekend, the Georgia Department of Revenue, Walker County, as well as every other counties across the state installed a new state-of-the-art system, Georgia Driver Record and Integrated Vehicle Enterprise System (DRIVES) to upgrade and modernize the vehicle registration and titling functions.

Now that the statewide system upgrade has been successfully completed, Walker
County, in conjunction with the Georgia Motor Vehicle Division, has launched a new web services portal to enable Georgia residents to complete more vehicle services online.  Customers are now able to complete a number of services online including tag renewal notification, registration replacement, registration cancellation, pre-applications for title and registration, change of address, insurance fine payments, rental car registration and renewal, leasing company registration and renewal and dealer renewal.

Throughout the entire state, county tag offices are using the new system and are encouraging customers to visit the new online portal to see which online services are available for their county.  “Georgia DRIVES is allowing Walker County residents to conduct their vehicle related business with the county at their convenience.  While we love seeing our customers, we are happy that they now have more options to
self-serve when it comes to vehicle titling and registration,” said Carolyn Walker, Walker County Tax Commissioner.

The new online portal is up and running effective today.  Visit https://eservices.drives.ga.gov or www.walkercountytax.com to view the new online services available in Walker County.

Walker County Tax Commissioner Offices to Close for State Mandated System Upgrade

Rock Spring, GA – The Walker County Tax Commissioner offices in Rock Spring and Rossville will close to the public at Noon on Thursday, May 23rd and not reopen until 10:00 a.m. on Tuesday, May 28th.  The closure is necessary to install Georgia DRIVES, a new state-mandated vehicle registration and titling system.

Every resident with a birthday in late May and early June should process their vehicle transactions on or before May 20th to avoid any issues, as some vehicle services will be reduced after that date in preparation for the system upgrade.

“Every employee in our office has been working diligently to learn this new system,” said Carolyn Walker, Tax Commissioner.  “We won’t be as fast as we have been with the old system for a while, until we have everything committed to memory. We appreciate your support and patience during this transition.”

This system upgrade will impact all local tag offices in Georgia, not just Walker County.  Statewide, all county tag offices will be unable to process vehicle transactions during the upgrade.

Georgia DRIVES will modernize the data input system for tags and titles, provide agencies with interconnectivity and improve the customer experience by expanding the ability for mobile, Internet and kiosk transactions.

Additional information about Georgia DRIVES can be found online at georgiadrives.com.

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